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Privacy & Policy

HibaMDPrivacy Policy

Your privacy and data security are our top priorities. We are committed to protecting your information with industry-leading standards.

Last Updated: June 11, 2025

Introduction

HibaMD ("we," "us," or "our") is dedicated to protecting the privacy and security of personal and protected health information (PHI). This policy explains what data we collect, how we use and protect it, and your choices regarding that data. By using our website or services, you agree to this policy.

Information We Collect

a
Personal & Health Information

  • Patient identifiers: names, birthdates, addresses, contact details
  • Insurance details: policy numbers, payer info
  • Medical data: diagnostic and billing codes, clinical documentation (CPT, ICD-10, HCPCS)
  • Financial data: payment history, billing statements

b
Non-Personal & Technical Data

  • Device/browser type, IP address, access timestamps
  • Usage analytics via cookies and web tracking tools
  • Referrer data (how you reached our website)

How We Use Your Information

We use your data to:

  • Manage and submit medical claims on behalf of clients
  • Process payments and post remittances
  • Communicate with clients, payers, and patients about billing
  • Improve our services and support compliance audits
  • Maintain legal compliance (e.g., HIPAA regulations)

HIPAA & Regulatory Compliance

HibaMD fully adheres to HIPAA and other applicable data privacy laws. We implement administrative, physical, and technical safeguards to protect PHI. All employees and contractors sign Business Associate Agreements and undergo mandatory HIPAA training.

Disclosure and Data Sharing

We do not sell your data. We may share your information with:

  • Insurance carriers and clearinghouses to process claims
  • Business associates under HIPAA safeguards
  • Authorized service vendors (e.g., IT, analytics)
  • Legal authorities when required by law or to protect rights

All third-party partners are required to maintain data security and confidentiality.

Security Practices

We protect information using:

  • Encryption (in transit and at rest)
  • Secure firewalls, intrusion detection, and network safeguards
  • Access controls and periodic audits
  • Secure backups and disaster recovery protocols

While we follow industry-standard protections, no system is infallible. We remain committed to minimizing any risks.

Your Rights and Choices

Depending on your jurisdiction, you have rights to:

  • Access, correct, or delete your personal or health information
  • Restrict or object to certain data processing
  • Withdraw consent (if processing is consent-based)
  • Request data portability
  • Lodge complaints with relevant authorities

To exercise these rights, contact us using the information below.

Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Operate and secure our website
  • Understand usage trends and site performance
  • Improve user experience

You may disable cookies via your browser, but some site features may not function properly.

Children's Privacy

Our services are not directed at children under 18, and we do not knowingly collect their information. If you believe a minor has provided data, please contact us, and we will remove it promptly.

Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. We encourage you to review it periodically.

Get in Touch

12. Contact Information

If you have any questions about this privacy statement, our information handling practices, or any other aspects of your privacy, please do not hesitate to contact us:

Email us directly

info@hibamd.com

We typically respond within 24 hours

Call us directly

980-347-0695

Available Monday - Friday, 7 AM - 7 PM EST

HIPAA Compliant & Secure

Your data is protected with industry-leading security standards, regular compliance audits, and a dedicated team of privacy professionals ensuring your information remains safe and secure.